Surveillance Room

Surveillance Room

At Knight Challengers, our surveillance room services include the use of fundamental and advanced technologies with qualified operators who can track and assess the recording of security cameras in real time. Furthermore, our services are designed to deliver 24/7 monitoring through cutting-edge security systems. Likewise, our skilled and experienced team keeps a sharp eye on every corner of the premises.

Thus, we ensure real-time monitoring and quick response to any questionable activity. Our advanced surveillance room helps prevent security threats, enhancing the level of protection in the surrounding area. Our security surveillance services are equipped with the exclusive technical tools and high-definition CCTV setups. Therefore, our professional operators are trained to handle complex security tools and identify potential hazards before they escalate.

surveillance room

Surveillance Room

Key Responsibilities of a Surveillance Room Operator

Here, we have mentioned some key responsibilities of a surveillance room operator:

  • Observe several video feeds, alarms, and sensors for the detection of suspicious activity, security breaches, or operational issues.
  • Immediately respond to alarms by alerting security staff or police and marshaling responses, providing real-time information.
  • Communicate clearly and efficiently via radio/phone with on-site guards, emergency services, and other stakeholders.
  • Ensure that occurrence books are correctly completed with the dates of events, incidents, and actions so that all data protection requirements are maintained.
  • Control cameras-pan/tilt/zoom, manage access points-card readers, operate security software.
  • Perform daily checks of cameras, recording systems, and software, reporting failures.
  • Secure storage and retrieval of video footage for investigation purposes are warranted.
  • Provide investigation support through reviewing footage and furnishing evidence that could be needed for reports or court.